At its most basic form, Remote Monitoring means installing software on a client’s computer that reports on items such as operating system version, online state, hardware health (e.g. hard drive, CPU, RAM), and security risks. If any of these variables are not in the correct state, it sends an alert to the Managed IT Services provider (that’s us) to tell us that something is wrong and needs to be addressed.
This is Part 2 of our 3-part series on IT Managed Services. What are “Managed IT Services”? Part (2) Data Protection If you’re still asking yourself “what exactly are Managed IT services?” we suggest you start with Part 1 of our series. Managed IT Services are available for a wide variety of IT systems and […]
This is Part I of our III-part series on Managed IT Services. What are “Managed IT Services”? Managed IT Security (Part I) Rather than the ‘break/fix” model of waiting for things to go wrong – and losing valuable time and business while waiting for diagnostics and repairs – many small businesses are able to improve […]