Day: June 17, 2020

What Are Managed IT Services & Why Do I Need Them? Part III

At its most basic form, Remote Monitoring means installing software on a client’s computer that reports on items such as operating system version, online state, hardware health (e.g. hard drive, CPU, RAM), and security risks. If any of these variables are not in the correct state, it sends an alert to the Managed IT Services provider (that’s us) to tell us that something is wrong and needs to be addressed.

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